FAQ


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Here you will find a compilation of frequently asked questions and the corresponding answers.

Clients

General

We are one of Europe's leading partners for complete hybrid solutions in HR, outsourcing and technology. We cover all needs in all aspects of today's value chain, while providing reliable support for today's further developments and rapid changes. We take care of the search, selection and selection of candidates as well as their recruitment. We also provide training and education for our employees.

We also offer companies an independent payroll service and a vacancy advertising service via Trenkwalder promotional channels and via the channels of our business partners (career portals etc.). We prepare and advertise or promote print and digital content for job vacancies.

We conduct various psychological and other tests for you, led by a certified psychologist. We run Outplacement programmes to help people into new jobs.

Trenkwalder also provides other services such as Outsourcing, e-training, talent management, Employer Branding and Headhunting.

We are constantly improving and changing to respond to today's challenges.

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Trenkwalder has customised holistic solutions for you. For more information and to arrange a consultation, please click here and let us know how we can help you. We will then contact you without delay.

HR-Service

Through a carefully planned search and selection process, we identify and attract the most suitable candidates for the job and your company. Our recruitment service means that we find the right person and introduce them to you through a process of search, selection and recruitment. Once you have approved the candidate, you can either recruit them yourself or we can recruit the candidate and second them to work for your company. We are registered as an employer to provide workers to another user.

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Is your headcount changing due to peaks in demand? Is your company heavily dependent on suppliers and/or customers? Your time resources for recruiting are limited? Then temporary staffing may be a suitable HR solution for your company. Achieve targeted cost and planning security for your personnel with our services. Contact us today using our form.

If you are a Trenkwalder partner and you are operating in accordance with the applicable Slovenian legislation, you can put all your worries behind you!

For you as a company, there is always the rule of vicarious liability in the context of the posting of workers employed by Trenkwalder and posted to work for you. With us, an experienced, solid and reliable HR service provider or employer, you reduce this risk of various irregularities to a minimum.

Please contact us for further information. We look forward to hearing from you!

This service consists of the recruitment and placement of suitable employees for specific positions in a company. The applicant is then permanently employed and the service provided by the personnel service provider/temporary employment agency is completed.

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The difference lies in the fact that the employee is permanently employed by the client company after a successful placement. In contrast, in the case of temporary employment or employee leasing, the employee is permanently employed by the personnel service provider and has changing, time-limited assignments with different client companies of the personnel service provider.

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The area of staffing or recruitment for other companies includes all activities in which we provide our business partners with adequate staff. These services include traditional labour recruitment and the provision of personnel to companies in various industries. Trenkwalder is the employer in this case, who advertises the vacancy, carries out all the search, selection and selection procedures and arranges all the recruitment procedures.

Alternatively, we can offer a search, selection and recruitment service, whereby candidates from the final selection process are employed directly by the company.

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A medical examination for the job is a legally compulsory pre-employment examination (pre-employment medical examination) which must be repeated (periodic medical examination) after a certain period of time, specified in a job-specific health risk assessment. The employer refers the worker for a medical examination by completing a form called a ''Napotnica na zdravniški pregled.''

The purpose of the medical examination for the job is to assess ability to work, to protect life and health and to preserve the ability to work, and to prevent and detect diseases and illnesses and work-related or work-related injuries at an early stage.

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In addition to candidate applications based on adverts on all major Slovenian job portals, we also use all sources of direct candidate recruitment, so you can be introduced to inactive jobseekers as well as active jobseekers.

We source candidates via social media (Facebook, LinkedIn) and partner or thematic portals. Another rich source of candidates is the extensive Trenkwalder database of job seekers - over 100 000 candidates - and the databases of partner job portals.

Candidates are informed about vacancies through various online information and promotional campaigns, and, by prior agreement with the client, also through paid advertising on social media.

We also use direct search or headhunting to find candidates with more demanding professional and managerial profiles.

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Outsourcing

As part of business process outsourcing, we support companies in handling internal processes and functions along the entire value chain.

Together with our clients, we define the framework parameters of the process service to be outsourced and implement them - with personnel, technology and expertise.

Through process automation and innovative technologies, we make it easier for you to deal with cost pressure, skills shortages and increased complexity.

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There are various scenarios in which BPO makes sense for you. We support companies in eliminating bottlenecks in the processing of customer inquiries, increasing service quality in customer service, taking sales to the next level and handling internal processes more digitally, quickly and efficiently. The customer always remains in the driver's seat thanks to intensive coordination and transparent reporting.

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We help you to exploit the advantages of BPO:

  • Flexibility & Scaling

  • Utilization of best practices

  • Access to expertise

  • Increase customer satisfaction

  • Risk management & diversification

  • Increased efficiency & cost reduction


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Contact us and we'll tailor a solution to your needs.

Our HR process outsourcing services:

  • Payroll

  • HR administration

  • Psychological and other testing

  • Employer branding

  • Business Process Outsourcing

  • Benchmark

  • Job advertising

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Depending on the scope and complexity of the job, we are able to fully support you within 4-8 weeks.

Our onboarding process includes the following steps:

  • Process mapping & project planning

  • Training & education

  • Onboarding employees

  • Technical setup

  • Test and ramp-up of service activities

  • By arrangement: Implementation of IT risk assessment


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Quality is our top priority. We support our customers throughout the entire process with a dedicated project team. Thanks to our extensive operational experience and on the basis of a detailed needs analysis, we create a realistic milestone plan for the outsourcing project. Our quality and training approach ensures a high standard of quality in all our projects. To this end, we use train-the-trainer concepts, key users and quality performance reporting. Together with our employees, we ensure that every customer receives the best possible customer experience.

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Yes, payroll service is also available as a stand-alone service. In this case, your company is the employer who directly employs the staff, and our payroll experts carry out all the required procedures and tasks related to payroll on a monthly basis.

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Technology

Technology solutions offer companies extensive benefits. Automation solutions in particular enable companies to increase the quality and efficiency of core processes and value-adding activities.

In addition, well-founded decisions can be made and communicated effectively on the basis of high-quality data.

Overall, technology solutions help companies to remain competitive and drive innovation.

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We ensure data security through our Group-wide established technical and organizational measures. These include the use of state-of-the-art technology solutions to protect our data and our customers' data from unauthorized access, loss or misuse.

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